The 2021 Hyundai Kona is a SUV. Expert analysis gives it a score of 7.5/10. Pros: Effective air conditioning that handles the local heat with ease; Relatively accessible customer service locally, despite sometimes long wait times; High reliability and advanced safety technology (HAC, ESC, ABS brakes). Common concerns: Long wait times at service centers during busy periods (holidays, year-end); Concerns about relatively high maintenance costs compared to other vehicles in the category; High wind noise at higher speeds (above 100 km/h). Hyundai Kona owners locally report that the vehicle suits dense urban driving conditions and the intense heat, with powerful air conditioning that handles even the hottest midday hours well. local drivers note that Hyundai the local service is generally available and professional, although wait times at service centers can be long during the holiday season. There are 9 NHTSA recalls associated with this model.