Privacy Policy
Last updated: March 2026
Welcome to CarIssues ("the Site", "the Service"). This Privacy Policy explains how we collect, use, and protect your information. By using the Site you agree to this policy. If you disagree with any part of these terms, please stop using the Site.
1. Information We Collect
We may collect the following types of information:
- Account details: email address and display name upon registration.
- Content you create: reviews, ratings, and opinions you publish on the Site.
- Usage data: pages visited, anonymous session IDs, and visit dates — for statistical analysis only.
- Technical info: browser type, device type, and IP address — collected automatically.
2. How We Use Your Information
- To operate the review service and allow publishing of opinions.
- To identify and authenticate registered users.
- To improve user experience and site content.
- For statistical analysis of site activity (non-identifying).
- To detect, prevent, and block abuse, spam, and harmful content.
3. Third-Party Services
To operate the Site we use secure third-party service providers, including cloud storage, identity verification, social login (OAuth), and AI services for processing public content. These providers are subject to their own privacy policies and do not receive personally identifying information beyond what is required for their operation.
We are committed to working only with providers who meet industry-standard security and privacy requirements.
4. Sharing Your Information
We do not sell, trade, or transfer personal information to third parties for marketing purposes. Information may be shared only with service providers necessary to operate the Site, and only to the extent required. Reviews you post are public and visible to all.
5. Cookies
The Site uses only essential cookies for session management and access analytics. We do not use cookies for targeted advertising or cross-site tracking.
6. Data Security
We implement advanced security measures to protect your information, including HTTPS encryption, secure authentication, limited access permissions, and monitoring of suspicious activity. However, no system is fully secure and we cannot guarantee absolute security.
7. Protection Against Misuse
The Site implements active protections against spam, harmful content, and malicious use. Posting content that includes offensive language, harassment, fraud, or spam may result in account suspension and content removal without prior notice.
8. Your Rights
You have the following rights regarding your personal information:
- Access: request to see the information we hold about you.
- Correction: request correction of inaccurate information.
- Deletion: request deletion of your account and all personal data.
- Portability: request a copy of your data in a readable format.
To exercise your rights, please contact us via the Contact page.
9. Data Retention
We retain personal information as long as the account is active, or as required for managing legal disputes, enforcing agreements, and complying with legal requirements. Upon account deletion, personally identifying information will be removed within 30 days.
10. Policy Changes
We may update this policy from time to time. Material changes will be announced on the Site. Continued use of the Site after an update constitutes acceptance of the changes.
11. Contact
For questions or requests about privacy, please reach us via the Contact page.